About the author

About Krystal Taing

Krystal Taing leads local listing management strategy for global enterprise brands at Rio SEO across a variety of industries, from retail to hospitality, to healthcare to finance and beyond.

‘Offers’ Now Have Extra Visibility on Your Locations’ GMB Local Panel

By |2019-09-26T00:21:09-08:00March 12, 2019|

Google gave business locations an additional opportunity to enhance their local visibility with an update to ‘Offers,’ a type of Google Post, recently. The change gives Offers more dedicated space within the local panel and allows businesses to load up to 10 Offers in the carousel. “The new layout introduces a dedicated space for business owners to feature their most recent offers—making a quick decision for their potential customers even easier,” GMB Senior Product Manager Amir Fish wrote in the feature announcement.

How does the new Google My Business Agency Dashboard impact me and my business?

By |2019-07-02T11:45:46-08:00June 13, 2018|

Last week, Google officially launched the new Agency Dashboard. The impact it could have on your agency or business depends on how you had previously set up and managed businesses within GMB. Whether you were managing individual locations or bulk verified and chain accounts is also a factor. For agencies managing individual locations and SMB brands,

Top Takeaways from LocalU Advanced for Enterprise Brands

By |2019-07-02T11:45:54-08:00April 25, 2018|

I'm Krystal Taing and I lead local listing management strategy for global enterprise brands here at Rio SEO. I recently attended the LocalU Advanced training in Austin, Texas. LocalU Advanced packed sessions with information, inspiration and conversations all about my favorite topic: the latest in local search. Local experts from all industries gathered in Austin,

New! Google My Business Updates Just in Time for Spring

By |2019-07-02T11:46:06-08:00March 28, 2018|

Google My Business is evolving at a rapid clip to keep pace with the needs and wants of constantly connected consumers. Every few weeks, it seems, an exciting new capability or updated functionality comes out. Each update extends your local reach and visibility--if you know how to optimize for it. Recently, we’ve seen GMB give

The Multi-Location Business Guide to Recent Google My Business Updates

By |2019-07-02T11:46:52-08:00September 7, 2017|

Changes are constantly happening across the Google My Business landscape--changes that affect your business and consumers’ ability to find it in their critical moments of need. Our Local Business Listings team has been tracking these recent changes across several categories like Google Local Q&A, Google Posts, and Local Business URLs. If you’ve heard of a