The qualitative component of a customer review. Google has experimented over the years with extracting and analyzing reviews for quality of experience, and for some business types often excerpts phrases like “expensive” or “good service” and displays them prominently on that business’s Google My Business listing.
Sentiment / Sentiment Analysis
About the Author: Chad Klingensmith
Chad is a Sr. SEO Strategist for Rio SEO. He has over 10 years of experience in the digital marketing vertical. He enjoys researching and applying cutting edge marketing strategies to help clients achieve optimal online visibility.