56% of consumers expect a brand to respond to a review left online within one day and 86% expect your response within three days. Yet less than 50% of businesses respond to customer reviews on their Google Business Profile (GBP).
Rio SEO’s Managed Reviews, an add-on to our Local Reviews product, takes the pressure off internal teams and ensures your brand stands out in local markets with a scalable and authentic strategy for responding to both positive and negative customer reviews. They also empower your brand to capture and engage the voice of the customer.
Our team will actively monitor your brand’s online presence and control the conversation within Facebook and Google. We can develop custom-tailored templated themes that fall within corporate guidelines, customize your review strategy based on your brand’s unique needs and corporate guidelines. Never miss the opportunity to convert happy customers into long-lasting, returning customers or change a negative perception about your brand.
Implement a winning review response strategy with Rio SEO to build customer trust, improve your ranking, and create brand advocates.