Case Studies2022-03-08T23:20:27-08:00

Case Studies

The Power of Owning Your Reputation Management [Case Study]

The success of your enterprise brand is closely linked to the quality of its online reputation. For multi-location brands, much of that online reputation is built through local reviews across top review platforms such as Google and Yelp. Local reviews affect each locations’ visibility, credibility and conversions—and ultimately your brand’s bottom line. And, with nearly 95% of shoppers reading online reviews before making a purchase, reviews have transformed the way consumers make purchase decisions.* Yet keeping track of consumer reviews at scale can be a challenge. Consumers can post reviews across multiple ratings and review sites, some global, some local,