
Forsta has expanded its AI capabilities within the Human Experience (HX) platform, enabling organizations to gain deeper insights, save time, and act decisively to enhance customer and employee experiences. The $500M investment in AI advancements reflects Forsta’s commitment to leveraging cutting-edge technology for actionable results and driving innovation in the customer experience and market research industries.
At Rio SEO, we see Forsta’s expanded AI capabilities as a transformative step in customer experience management, from initial search to post-sale. This substantial investment in AI technology empowers organizations to bridge the gap between local and human experiences, turning data into decisive actions that enhance customer journeys. Forsta AI aligns perfectly with our mission to deliver seamless, personalized experiences that drive real-world impact at every stage of the customer journey.
Ryan Weber, Director Client Success, Rio SEO
To explore how Forsta AI can transform your approach to experience management, read the press release on Forsta.com.
Learn more about Forsta AI for LX.
About PG Forsta
PG Forsta is the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. PG Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.
About Forsta
Forsta powers the HX (Human Experience) Platform – a comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology.
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