82% of consumers read reviews for local businesses, which signifies what your customers are saying about you is more important than ever. Rio SEO’s Local Reviews integrates powerful tools that provide unparalleled insight into what your customers are saying about your brand, help you identify your strengths and weaknesses, and directly engage and respond to consumers online within a centralized dashboard.
Additionally, 50% of consumers feel more confident in a business when they see the brand actively responding to reviews. Responding to customer reviews on popular platforms, such as Google, Yelp, or Facebook, is a crucial component for any local reputation management strategy. Never miss a single review your business receives with near real-time alerts that enable you to respond to both negative and positive reviews.
Rio SEO’s reputation management services also extend to first-party reviews. 75% of local consumers agree that first-party reviews are likely to influence their purchasing decision. With Rio SEO’s Local Ratings, brands can showcase positive customer feedback on their web pages to build trust and improve transparency.
Whether your business wants to boost your star rating, increase customer satisfaction or expand your customer service, prioritizing your reputation management strategy has never been more important. Build your online reputation with Rio SEO.