Healthcare online reputation management tips for providers and practices
… your team, including:
It gives your team an opportunity to help patients with an unresolved issue by recommending a direct method of contact (email or phone).
Enables team members to flag and ask for the removal of reviews that violate patient confidentiality or HIPAA regulations.
It shows Google and other search engines that your brand actively engages searchers.
It also shows all other prospective patients who read those reviews in the future that you are responsive and care abou……Healthcare online reputation management tips for providers and practices
Online reputation management is complex, particularly in the healthcare field where HIPAA regulations are in play and emotions among patients can be high.
Your healthcare brand’s reputation is hard-won and worth protecting. Online reputation management is a long-term strategy and ongoing process that pays dividends over time in terms of increased revenue, new patients, greater loyalty, and continu…